Main services down

Posté le dimanche 9 juillet 2023, à 15:51 UTC

Today, around 11:37 UTC, we lost contact with some of our most important hosts, presumably following yet another power hiccup. Consequently, our main services (web areas, databases, SCM repositories, access to mailboxes, etc.) are down. Secondary services (MX2, NS2, etc.) are still up and running, along with download repositories. As this is being written, we cannot predict when exactly our services will recover and can only apologize for the significant downtime incurred. Please bear with us.

Update on 2023-07-14: despite a brief return to normal on 13 July around 17:00 UTC, our main services are down again since about 6:20 UTC.

Update on 2023-07-19 13:00 UTC: alright, everything should be back online.

Power hiccup

Posté le dimanche 2 juillet 2023, à 14:05 UTC

Today, around 05:39 UTC, we experienced a power hiccup (yeah, again…) that killed some hosts, unfortunately impacting all of our main services. Secondary services (MX2, NS2, etc.) are up. We are currently waiting for remote hands.

Edit 2023-07-03 12:10 UTC: No remote hand is sight, but we still managed to bring back everything.

Power hiccup

Posté le dimanche 4 juin 2023, à 14:38 UTC

Yesterday, around 11:40 UTC, we experienced a power hiccup that killed some hosts. Impact was low and almost everything restarted properly. We managed to brought back most services a couple of hours ago. Unfortunately we just lost a big host storing most data for an unknown reason yet but probably related to disk arrays in bad shape after the power hiccup. We are currently waiting for remote hands.

Edit 2023-06-05 14:40 UTC: Alright, everything is back to normal!

Power hiccup

Posté le vendredi 28 octobre 2022, à 15:29 UTC

Today, around 15:20 UTC, we experienced a power hiccup that killed some hosts. We managed to bring back most services, everything else (panel, mail, webmail) will be back shortly.

Edit 2022-10-29 22:30 UTC: Everything is back online, however our main database is running in read-only mode until we get access to the host that have the latest copy of it. That mean services needing database write access (panel, lists, webmail, …) will not work flawlessly for now.

Edit 2022-10-31 12:20 UTC: Alright, everything is back to normal!

Power hiccup

Posté le samedi 24 septembre 2022, à 21:13 UTC

Today, around 19:20 UTC, we experienced a power hiccup that killed some hosts. We managed to bring back most services, everything else (panel, mail, webmail) will be back shortly.

Edit 2022-09-27 14:14 UTC: Everything should be back online!

Power outage

Posté le mercredi 17 août 2022, à 13:00 UTC

Today, around 03:30 UTC, we collapsed under a power outage. We managed to bring back most services, everything else will be back shortly.

Edit: Everything should be back online!

Power outage and air conditioning failure

Posté le dimanche 31 juillet 2022, à 13:35 UTC

Since 2022-07-31 12:53 UTC (14:53 CEST), our hoster is experiencing a partial network outage impacting all of our main services. We will keep you updated. Secondary services (MX2, NS2, etc.) are still up and running.

Edit 2022-07-31 19:30 UTC: It is actually a power outage and an air conditioning failure, one triggering the other, in any order.

Edit 2022-08-01 12:00 UTC: Everything should be back online!

Network outage

Posté le mercredi 27 juillet 2022, à 19:46 UTC

Our hoster is currently experiencing another partial network outage impacting all of our main services. We will keep you updated. Secondary services (MX2, NS2, etc.) are still up and running.

Edit: we are back since 20.25 UTC (22.25 CEST).

Network outage

Posté le jeudi 16 juin 2022, à 21:47 UTC

Our hoster is currently experiencing a partial network outage impacting all our main services. We will keep you in touch. Secondary services (mx2, ns2, …) are up.

Edit: We are back online since 04:31 UTC.

Dead hard drives replacement

Posté le lundi 28 février 2022, à 18:45 UTC

In a few minutes, we will start replacing a few failing hard drives in various machines.

Edit: done!